Frequently Asked Questions

You Ask. We Answer.

General

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What is Medical Tourism? What kinds of medical treatments do tourists generally obtain in India?

Medical Tourism involves traveling to another country for receiving medical treatment in that country. India provides a range of various medical options to tourists. Usually, medical tourists get elective procedures such as reconstructive surgeries, hip and knee replacements, dental treatments, infertility treatments as well as other medical options that are often not covered by their insurance policy, or have a lengthy waiting period in their place of residence.

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Why should I choose India over other destinations?

India has some of the most highly qualified and experienced physicians in the world. With a cultural emphasis on education, most of these physicians are specialists in their fields, enabling them to become experts in their respective medical specialties. India is also famous for Ayurvedic and herbal treatments. You also have a chance to visit popular destinations like the Taj Mahal, the beaches of Goa, the backwaters of Kerala, and experience the rich heritage of Rajasthan to name a few.

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Can I contact the physician in India before beginning my trip?

We will be glad to arrange a phone consultation or live video conference with the respective doctor in India, and ensure that all of your queries are answered. This is a part of our total package, as we want you to be confident with your decision to seek medical care in India. Your physician can also contact the doctor in India.

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After reaching India, how do I go about with my trip?
Your program manager will assist at every step of the way; from meeting you at the airport when you arrive, till you depart from India, to ensure your contentment and convenience. They will see to it that your accommodation, consultation, transportation and any other requirements are met. Moreover, we will provide a pre-paid cell phone during your stay, so that you can keep touch with us, or anyone else that you may want. For further information, please visit “How it works” page which explains the process in detail.
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Can I travel immediately after the surgery is over?
Your doctor in India will evaluate your recovery and decide as to when it may be possible for you to travel. The average time required for recovery is usually two to three weeks and it depends on your type of treatment.
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How many days before the treatment do I need to arrive?
This depends upon the kind of medical care you desire & your personal medical history. We will notify you the details after your online consultation & confirmation of the medical procedure.
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What if I don’t find the procedure that I’m looking for on your website?
In case you are interested in a treatment that is not listed on our website, please feel free to contact us by calling or writing to us. We will be glad to help you out. We provide a wide range of options for treatments from simple procedures to complex surgeries.

Cost and Payment

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How are the cost savings comparable to the expenses in my country?

Cost savings can be quite generous and are a crucial factor for most tourists who decide to obtain their treatment in India. However, costs for each patient differ depending on their need and requirements. Generally, an elective medical treatment such as a knee replacement costs around $40,000 in the US, whereas, obtaining the same treatment using similar quality parts in India will cost 40 – 60% less than the costs in the US, including a stay at the hospital, all procedural and medical costs, and transportation to and from India. Costs compared to the UK, are also lower by about 40 – 60%. This is mainly due to favourable currency exchange rates.

Do these cost savings mean lower medical standards in India?
No, the Indian medical standards comply with international standards. Lower costs occur because of favourable currency exchange rates and reduced costs of operating in India. India has several private hospitals that provide world-class medical care and employ some of the best medical equipment that is available world-wide. India offers the most economical global treatment option without compromising on the quality of your medical care.
How are payments made?

You will be required to make payment as per the respective hospital’s policy. This normally involves paying a deposit before undergoing any diagnostic tests or procedures. A final bill will be presented to you prior to discharge from the hospital. Usually you will pay direct to hospital.

After arriving in India, can I change my mind about the treatment?
If you decide to not go further with your treatment after meeting your doctor and visiting the hospital, you will be refunded 100% of your initial payment. However, we do not guarantee refunding deposits for hospital fees, hotel accommodation, and transportation.

Travel and Visa

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Will you provide assistance if a special Visa is required?
We will be happy to help you with the procurement of your Medical Visa, which is required for patients opting for medical treatments in India. This Visa can be extended from a period of 1 year in case of prolonged illness. However, you can obtain tourist visa for short term medical treatments. We will provide complete assistance in the filing of the required paperwork.
Can a family member or friend accompany me to India?
Absolutely. It will be reassuring to have a well-wisher along during your medical tour.
Who can apply for an Indian e-visa online?
Citizens of 113 countries, including the United States, are eligible to apply for the India e-Tourist visa (eTV) visa for India. The e-Visa is for international travelers whose purpose of visiting India is tourism, recreation, sight-seeing, a casual visit to meet friends or relatives, etc. Applicants of Pakistani origin should apply for a traditional visa, not the online visa.
Which nationalities are allowed to apply for Indian e-Tourist Visa?

Andorra, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Bahamas, Barbados, Belgium, Belize, Bolivia, Brazil, Cambodia, Canada, Cayman Island,Chile, China, China- SAR Hongkong, China- SAR Macau, Colombia, Cook Islands, Costa Rica, Cuba, Djibouti, Dominica, Dominican Republic, East Timor, Ecuador, El Salvador, Estonia, Fiji, Finland, France, Georgia, Germany, Grenada, Guatemala, Guyana, Haiti, Honduras, Hungary, Indonesia, Ireland, Israel, Jamaica, Japan, Jordan, Kenya, Kiribati, Laos, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Malaysia, Marshall Islands, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Montserrat, Mozambique, Myanmar, Nauru, Netherlands, New Zealand,Nicaragua, Niue Island, Norway, Oman, Palau, Palestine, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Republic of Korea, Republic of Macedonia, Russia, Saint Christopher and Nevis, Saint Lucia, Saint Vincent & the Grenadines, Samoa, Seychelles, Singapore, Slovenia, Solomon Islands, Spain, Sri Lanka, Suriname, Sweden, Taiwan, Tanzania, Thailand, Tonga, Turks & Caicos Island, Tuvalu, UAE, Ukraine, United Kingdom, USA, Uruguay, Vanuatu, Vatican City-Holy See, Venezuela, Vietnam.

How to apply for Indian e-Tourist visa?

1- Go to (https://indianvisaonline.gov.in) 2- Apply online and upload photo and passport page 3- Pay visa fee online by using Credit / Debit card 4- Receive e-Tourist visa in your your e-mail after 72 hours

Services

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Can I arrange my accommodation by myself?
Yes, you can make your own arrangements, but we recommend selecting one of our partners as this will get you special low fares and will add more care and safety for you. You can choose from a wide range of three, four, five star hotels as well as furnished apartments.
If I don’t speak English, can Cureway provide me language assistance?
If you don’t speak English, we will provide translators and interpreters so that you don’t face any problem during your stay. Please inform us in advance if you have any requirements.
How can you help patients in need of emergency care?
We offer emergency services for patients in need of immediate attention such as an ambulance in case you need to go to the hospital directly from the airport. We will also help with the registration at the hospital so that the treatment can be started as soon as possible.

Contact

MOBILE : +91 9686968309
Phone : +91 7892801578
Email : info@safahealthcare.in
Website : safahealthcare.in

Address : No 40, 4th Main 4th Cross 3rd floor
Giddappa Block Ganganagar
Bangalore 560032.

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